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CODE OF ETHICS


2025 Carfax Award Moncurs Automotive

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Wish there was a shop like this in Tucson. My CRV broke down at Gold Ranch Resort just as I pulled in. Power steering that had been installed in Flagstaff last December quit. When I called Moncur's Automotive they readily told me to have it towed in and they would diagnose the problem and fix it. That's just what they did the same day. Excellent communication all the way. Very Professional. Just what everyone wants in a care care professional. Thank you again.

Mesa, AZ

, 10/19/2026

Always great service. Kerry always gives incredible information. Love this service and highly recommend it.

Mesa, AZ

, 10/13/2026

Moncurs was fantastic! Had to bring in my work van, Got to interact with the Owner Kerry, very polite and thorough with his explanations of the process. Prices were more than fair. My Van was finished within a full day even with some of my repairs being more challenging. No complaints at all

Mesa, AZ

, 10/12/2026

Very dependable auto shop. You won’t be disappointed with their commitment to service.

Mesa, AZ

, 10/10/2026

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