Our Privacy Policy

This privacy policy sets out how Moncur's Automotive uses and protects any information that you give Moncur's Automotive when you use this website. Moncur's Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Moncur's Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/04/2025. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collectWe may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We will never sell your information.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use CookiesA cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other WebsitesOur website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Kerry was professional, polite and knowledgeable. He explained everything clearly and thoroughly. I appreciate his care and patience with me as a new customer. I trust that he has the expertise to diagnose items others miss, while not upselling you for repairs or parts that you do not need. I appreciate his ability to use his experience in solving intermittent, or tricky issues. I would not hesitate to bring my cars to his location again or to recommend friends and family to his shop. Everything was straightforward and handled with courtesy. I look forward to working with Moncur's in the future.
General Services, near Mesa, AZ
Had a lovely experience getting my 4runner serviced here! Highly recommend- will be returning :)
Mesa, AZ
Moncur's was great! A/C went out on my car so I decided to take it to AAA to get diagnosed. They told me since the leak was so small that in order to find it, they wanted to charge me $450 to re-charge my A/C system up with refrigerant & dye, and then come back when the system was empty again so they could find the leak and diagnose what needed to be repaired/replaced. Then they were going to charge me that same price for refrigerant, AGAIN, on top the cost to fix the leak. Seriously? Moncur's found the leak by pressurizing the system overnight with dye and replaced the leaking condenser quickly. Had my car back to me working again within 2 business days and a 2 year parts,service, and labor warrenty. Excellent customer service also. Take you vehicle here to this trusted family business and not AAA. Thank you Moncur's!
Kerry was great! He went above and beyond, all for a reasonable price.