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Customer Survey


2025 Carfax Award Moncurs Automotive

Customer Survey

"No Better Time Than The Present!"

Your opinion matters to us! Please take a moment to let us know about your experience at our shop. Your insights help us serve you better. Share your thoughts about your recent visit-what you loved, and what we can improve. Help us make your next experience even better.

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Agree Disagree Strongly
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Moncur's Automotive in Mesa

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Kerry was professional, polite and knowledgeable. He explained everything clearly and thoroughly. I appreciate his care and patience with me as a new customer. I trust that he has the expertise to diagnose items others miss, while not upselling you for repairs or parts that you do not need. I appreciate his ability to use his experience in solving intermittent, or tricky issues. I would not hesitate to bring my cars to his location again or to recommend friends and family to his shop. Everything was straightforward and handled with courtesy. I look forward to working with Moncur's in the future.

General Services, near Mesa, AZ

, 04/09/2026

Had a lovely experience getting my 4runner serviced here! Highly recommend- will be returning :)

Mesa, AZ

, 04/08/2026

Moncur's was great! A/C went out on my car so I decided to take it to AAA to get diagnosed. They told me since the leak was so small that in order to find it, they wanted to charge me $450 to re-charge my A/C system up with refrigerant & dye, and then come back when the system was empty again so they could find the leak and diagnose what needed to be repaired/replaced. Then they were going to charge me that same price for refrigerant, AGAIN, on top the cost to fix the leak. Seriously? Moncur's found the leak by pressurizing the system overnight with dye and replaced the leaking condenser quickly. Had my car back to me working again within 2 business days and a 2 year parts,service, and labor warrenty. Excellent customer service also. Take you vehicle here to this trusted family business and not AAA. Thank you Moncur's!

, 03/08/2026

Kerry was great! He went above and beyond, all for a reasonable price.

, 11/22/2025

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